Category Archives: twitter

Twitter filters would increase conversational value and lower costs

Filter

There is a problem on Twitter and that problem is free speech. People are allowed to say what ever they want, when ever they want, and this costs Twitter money. Money that isn’t being well spent if people are getting no value from it and it’s causing unnecessary calls to their API and use of their service.

I’m not saying Twitter needs to censor, in fact far from it. I’m a huge advocate of free speech and all the inalienable rights we enjoy in America. What I’m saying is Twitter could save money and increase the value people get from it by allowing users to setup filters on their side.

Twitter is already filtering conversations based on who you’re following and who they are talking to. If someone you’re following sends an @ message to someone you’re not following the tweet never appears in your stream and you don’t see it. Why not extend that capability and make it so people really get what they want out of Twitter?

I live in Utah, and this past weekend was the LDS conference which happens 2 times a year and for 2-3 days straight my Twitter stream is filled with #LDSconf appended tweets and content doesn’t interest me at all. I like all of my Utah twitter friends and associates, but I have no interest in their religious based events.

Last time this came around I unfollowed everyone using this tag, made a list, and then followed once again on Tuesday when it was all over. I hate doing it, and this year I just moved my “Utah” column out of view, but that didn’t really help. As a last resort I just filtered out the tag using the built in feature in TweetDeck, but it’s very limited and so plenty still flooded in.

During the last election I saw many reports of people unfollowing people till it was all over, heck I did it too. I got sick of seeing the same stuff over and over so I made a list, unfollowed and once it was over refollowed them. I see people talking about it when certain conferences roll around (Blog World Expo, SxSw, etc) and people get burnt out on seeing all the same info from a dozen or more people.

Events have an odd effect on Twitter users. Usually low key tweeters become power users and start sending out more tweets than usual. Some twitter power users go into overdrive and it’s like you’re at the event as they tweet everything that’s said. It’s easy for it to wear on people, and TweetDeck’s filtering option just doesn’t fit the entire bill.

Right now when a big event we don’t care about comes along and floods Twitter we have 2 options.
1. Make a list, unfollow people, and then follow them back later.
2. Stop using Twitter until the event is over.

Ignoring tweets with a certain tag or subject is just not practical with the way Twitter is currently built and everything is mingled and mixed together.

The subject of why we would individually use filters isn’t the real reason of this post, it’s about the benefits we could gain from it. Besides allowing us to control the conversations and topics we see a bit more it would help Twitter with some of their own problems.

1. Spam – You could create filters based on currents spam trends so that you never even see the tweets. If you never see the spam then, for the most part, Twitter becomes a dead end for spammers.

2. API calls – Twitter is always worried about calls to their API because it costs them money in operational costs. Add to that the additional loss if it’s a tweet the end user doesn’t even want to see. This would lower API calls while increasing the value of what we did see.

3. Keep interest – It is so easy to get on, start following several hundred people and get overloaded. If users had the ability to filter out certain things and “tame the firehose” a bit it would make it much easier to manage for new users.

Twitter is obviously evolving, and who knows, maybe this is already in the works. I just hope robust filter options are in the works. Being able to filter and use operators like And, If, Or, But, & Not so that we as users can narrow down what we see. But what do YOU think? Would our ability to filter tweets be a good thing or would it ruin some of the subtle values of Twitter?

Thanks for reading,
Josh “Shua” Peters

image by stephend9

The ZizZazz incident

ZizZazz

ZizZazz is a maker of powdered energy supplements that come in a little pouch and you then add them to water or other beverages and help give it a bit more of an energy kick.  So what does this have to do Social Media, Internet Marketing and Online Life? Everything.

I haven’t talked about my use of Tumblr or Posterouson here yet (planned post) but I have been testing them both out to determine which I like most and for what reasons. Currently I’m liking Tumblr more than I am Posterous and on my Tumblr page I have been running something called The Great Energy Shot Experiment and am at day 15.

In this little experiment of mine I have been posting up the Nutritional Information of each energy shot I have taken for a comparison and today I absentmindedly threw away the package for my ZizZazz before cateloging the nutrition info, and I talked about that in my post The Great Energy Shot Experiment: Day 15 – ZizZazz.

Within about 20 minutes of sending it out via Twitter I received this tweet from the ZizZazz Twitter account

ZizZazz Twitter

That’s great! It was absolutely awesome to see that they are obviously listening for mentions of their brand and then following up with it.

I already mentioned in the post that I enjoyed their product (especially when compared to some of the others I’ve had during the experiment), and this was a great little bonus to the experience of their product.

So now here’s the big question. How will that play into my loyalty to the brand?

I don’t like to take these types of things, and have noticed a marked change in my body chemistry and overall self since starting on this journey so I won’t be reaching for any of this stuff on a daily basis ever again. However I will say that being able to talk directly with someone should I have a problem or concern with the product does in fact sway my decision a bit.

Should I hate one of the flavors I can now complain directly to @ZizZazz via Twitter and while they may not be able to do anything about that other than send me a different flavor or coupon for a free one at least I, the consumer, will feel better about my opinion being heard.

I’d like to thank ZizZazz for responding and being willing to help with my situation, and I applaud them for listening to what people are saying.

Have you had a similar experience? Received more than you expected from a brand while using social technologies? I’d love to hear about it in the comments below.

Thanks for reading,
Josh

Changing your Twitter Username: A quick guide to keep you in the conversation

Twitter

Recently I changed my Twitter name from RoyalAntsJosh to JoshSPeters for personal branding reasons. The name allows for more flexibility when working on future projects and helps with the personal branding thing.

Sometime along your social media journies you might decide to rebrand yourself or figure out a name that will work better for you, and when doing this there are a few things you might want to keep in mind when deciding to change your Twitter ID.

#1 See if it’s available and then make the change

It’s quite easy to change your Twitter Username, as these 5 steps show

  1. Sign in to Twitter.
  2. Click on Settings at the top.
  3. Under Account 2nd option is Username
  4. Erase your and type in a new one.
  5. If  it’s available type in your password and click save

Twitter Settings

#2 let everyone know that you changed it

Send out a Tweet or 2 letting people know you changed your name. This will serve to let people know and something you can point to when they say “I didn’t know you change your name.” Though you’d only point that out if you were an internet jerk… and you’re not an internet jerk are you?

Twitter Change Message

#3 Reserve your old name

This is a great tip. Since so many people are going to be used to seeing your name and you might have it listed as the old one in other places so putting a message on the page is a great thing.

Make sure you refenece your new one, and it’s also not a bad idea to log in and repeat the message every so often. My old account has picked up 4 followers and so sending it out again will hopefully get them to follow my new one instead.

RoyalAntsJosh Twitter Profile

#4 Monitor mentions of your old name

There are a couple of ways to do this. If you use something like Twhirl, TweetDeck, or Seesmic desktop then you can just have them search for the name and send you updates when it happens.  This will help keep your followers and you in the conversation as you transition to the new name.

Another option is to do a search on Twitter for your username and then watch it on your RSS reader.

Twitter Search via RSS

Either way you go, watching for mentions of your old Username is very important.

#5 Update your profiles

The reason I left this as the last one is simple. It’s the least important in the bunch. If you have your change message setup in your old account, people will know to go to the new one. If you have your Monitoring setup you can redirect people who found you by other methods.

I have profiles all over the place and some I’ve updated, some I haven’t and others I’ll do when I use them next. This part might take you more time than all of the other steps so far, but it will be worth it to get everything pointing to the right direction.

Bonus Tip: #6 Get new busines cards

One of the reasons I did this is because I was about to order new business cards and I wanted to have them reflect my personal brand more than anything else. If you just barely orderd a new stack and they have your Twitter ID on them (which they should) then you may want to hold off a bit. However if it’s time to re-order then there is no better time to make the switch.

Hope this helps, if you have any tips, tricks, comments, advice, or ideas about changing your Twitter Username please leave them in the comments below.

Thank you for reading,

Josh

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