Monthly Archives: August 2009

Office Max Penny Pranks are comedy (and social media) gold

Back2School4Pennies

Have you seen any of Office Max’s new Penny Pranks videos? If you haven’t you really should go and take a look, they’re fun, funny, and well worth the few minutes it takes to watch each one.

If you’ve seen these on tv you might have noticed that instead of sending you to Office Max’s website they tell you to go to their You Tube channel (http://www.youtube.com/PennyPranks) to see more after their quick little outtro about how they’ll take your pennies. When watching them on the You Tube page the videos ask you to visit http://www.OfficeMax.com/Penny which is where it comes full circle to their site where you can find out more about the penny promotions and what’s on sale at Office Max.

In the short time that most of the videos have been on You Tube they have generated a decent amount of views. Collectively they have generated over 3 million views. Even if you take out a decent percentage for people who saw each video you would probably still have well over 2 million voluntary views of these commercials. Unlike television, You Tube viewers are not a mostly captive audience, they have to purposely go there and watch these. So this indicates a desire to watch these commercials.

The Penny Pranks account has some interesting stats if you look in the upper left of their account (or below):
Joined: July 15, 2008
Videos Watched: 104
Subscribers: 7,775
Channel Views: 202,487

One thing you might notice is that all the videos except for 3 have only been on the site for 3 weeks, the other 3 have been there for over a year. This of course required some investigation and after a few minutes on Google I found a press release about the Penny Pranks which shed some light on it:

Hidden-camera videos feature hilarious attempts to purchase goods with ‘nothing but pennies’ to call attention to OfficeMax’s annual Penny Promotions

NAPERVILLE, Ill., Aug. 5 /PRNewswire-FirstCall/ — OfficeMax Incorporated (NYSE: OMX), a leader in office products and services, has released new Penny Pranks videos in support of its “Back To School for Pennies” program, featuring a different assortment of school supplies for the cost of just one penny during each week of the back-to-school season. In 2008, the OfficeMax Penny Pranks viral video campaign attracted more than 3 million views on YouTube. Those videos are now joined by seven new videos for 2009, featuring hilarious hidden-camera scenarios where purchases are attempted using “nothing but pennies.”

I don’t remember them showing last year do you? These seem rather well done in their thought and execution and definitely rate high on the creativity scale. Their combination of creative and memorable marketing mixed with a killer deal (school / office supplies for a penny) make it an irresistible combo. So much so that I went down to the Office Max and picked up some penny (and some not quite a penny) supplies for the old home office.

So what do you think? Do you feel like it’s a success? Do you feel like it’s something new, fun and interesting? The only thing I’d like to see Office Max do is take the campaign one step further and have people submit their own Penny Pranks and then have their peers vote on them and the best video would get a $2,000 shopping spree or something like that. I think it’s a great campaign and hope it continues to do well.

What are your thoughts? Do you like it, do you hate it, is there another social media campaign you really like that’s happening right now? Let us know in the comments below.

Thanks for reading,
Josh

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TwittFaced now available for pre-order

TwittFaced

TwittFaced, The book that Jacob and I have been slaving away over, is finally available for pre-order on Barns & Noble online. It’s really exciting seeing something you’ve put so much effort into coming to life. When I was in junior high I flirted with the idea of being an author and it’s been on my list of life goals for a long time,but very towards the bottom, but now i get to cross it off.

TwittFaced is a guide to social media that covers tools, tips, basic strategy, ROI, and have walk throughs, in depth information, and network descriptions to help individuals, professionals, small biz, mid sized biz, large corporations, and anyone else understand and make the most of their social media use. We even have a section on basic SEO for your blog so you can take the advice we give and make the most of it.

We wanted to create a practical guide book that can be used by anyone, any company, any size. We’ll be giving away some signed copies as promotions and doing some other stuff with it too so watch out for that here or on the books website TwittFacedTheBook.com (coming very very soon). I’ll also be setting up a FaceBook fan page for it this weekend for contest and community purposes. So if you’d like to know when that shows up and we haven’t connected on FaceBook yet, now would be a great time. My FaceBook Profile

I can’t wait to see what you think of it.

Thanks for reading (and pre-ordering),
Josh

p.s. It says image unavailable because on the pre-order because it takes a wee bit o’ time for the image to be approved and such on B&N :)

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What do you think of when you hear Social Media?

Social Media Landscape by fredcavazza

When someone says “Social Media” what images and ideas go through your mind?

Do you think of hanging out with your friends and being able to throw snow balls at each other and compare tastes online?

Do you think of sales and marketing? How you can create new methods to insert customers into your sales funnel or assist current and potential customers in the buying cycle?

How about helping out someone in need? Whether it be a technical problem or a problem with your product and you want to demonstrate that you have a killer support team and back up your product?

Does it conjure up images of mobilizing people to do something or partake in a particular event?

Social media is all of these, and more. Social media is what you make of it and how you want to use it, but that’s not what this post is about. This post is about you. Yes you, the person reading this little blurb of text on my blog. I want to know what it means to you. I want to know how you use it and what you think of when you hear the term “Social Media”.

I look forward to talking to you more in the comments,
Josh

image by FredCavazza

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The Half Assed Guide to Brand Awareness

Brand Addiction

Brand Addiction by NeoGaboX

In order for people to want to buy from you they need to know who you are. They need to be aware of your brand. Consumers often build a relationship (mental or physical) with brands that they are aware of and are more likely to try new products or buy from a brand they know or are familiar with. The key to lasting brand awareness is constant visibility and a consistent brand image.

Social media is a way to connect to hundreds and sometimes thousands of people all at once, and make them aware of your brand via conversations and communication. Social media provides a vast platform for creating and fostering your brand image and heightening awareness.

The problem is that most people don’t know where to start. Which of the thousands of social sites, networks, utilities, and a locations do you need to be a part of to make it all work? The answer always comes down to research. Luckily for you I’ve done this before, and to add the red balloons to your Lucky Charms I’m going to share some insights about it.

Brand Awareness – A half assed guide

Research
When dealing with social media it’s so easy to get overwhelmed and to start setting up profiles everywhere. That’s wrong. You’ll never have time to actually run your business, and will get burned out on it very quickly (this is coming from a guy who has 60+ profiles on as many networks used for research). The first thing you need to do is research your demographic. Break your product down and figure out who would use it.

Once you’ve done that use guides like this sex / age based guide by RapLeaf and this  World Map of Social Networks – Whats popular in what geography to help determine where your demographic might hang out. That’s where you’ll want setup a profile and start listening, then start making connections and joining conversations to bring awareness of your brand to users.

Resources:
Grow Bigger Ears in 10 Minutes (about listening, not growing body parts)
The picture perfect ideal customer
How to Find Statistics on Social Media
eMarketer

Participate
After you’ve done your research and spent sometime listening  you’ll have to create a profile (or flesh out the one used for research) on those sites. Make sure to fill it out completely, put your face on it and be open and transparent about who you are and who / what you represent. Find relevant groups and start talking to those people. For your user name you can have your company name in it to help promote and give instant disclosure of who you represent. If you can be a valued, informative person in these groups then you will be able to build trust as more and more people interact with you.

One thing to remember is to not shove your products in their face. You wouldn’t like it If you were having a nice discussion with your friends and someone jumped in to the middle and yelled “Buy Fizzy Cola!” then ran off. For most people this would turn them off instantly. Social media marketing is built around conversations, value, and permission. If it weren’t it would just be called media and you’d be looking at a TV screen and talking to yourself.

Resources:

Create content
A great way to build your brand is build good, relevant content on your blog / site. Information relating to your products that people want to share. When you give to the community they will give back. When writing your content keep keywords and SEO in mind, and if you get comments engage them.

If you’re going to be running a blog for your product / service then I would highly recommend Word Press. I’d also recommend installing Disqus for comments as it can help give you additional insight into your customers. Also, use plugins or widgets like  Add to Any or Share This to encourage others to share your content.

Social bookmarking sites like Delicious, Digg, StumbleUpon, etc are also great places to submit your content to. There is a strategy to these tools so you don’t look like a spammer or worse a selfish person. A 10 to 1 ratio minimum (other content vs your content) is what I recommend and this helps in 2 ways. #1 you’re adding more than just your own content to the communities so people see you as a giver. #2 You’re being exposed to related content that can give your creativity a boost.

Finally, once you build your relationships spread your name by capitalizing on someone elses audience by doing guest posts! It’s a great way to spread your expertise using your own voice.

Resources:
ProBlogger
CopyBlogger
Tips for Guest Posting

You might be asking yourself at this point “Why was this a half assed guide? Seems pretty darn good to me.” It’s because brand awareness is ultimately up to you and how much work you put into it. My ass can only give you advice on what you need to do, I can’t do it for you. Your ass needs to get out there and do it.

This is what I want from you. I want you to tell me what you’re doing to spread your brand awareness (another opportunity here). If you haven’t started anything yet then I want you to bookmark this page and when you do start doing it come back here and put it in the comments and tell me how it’s working for you.

Thanks for reading,
Josh “Shua” Peters

image by NeoGaboX

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Facebook Age Demographics

In my upcoming book Twittfaced we touch on the fact that FaceBook is growing rapidly in the 35+ age range and these amazing new stats show exactly how they are growing.

What changes ado you expect to see and think will happen as this age range continues? Do you think things will get better or worse? Personally I don’t care who the dominant age raneg is so long as they don’t poke or throw snowballs at me. I got enough of that in junior high :P

Posted via web from joshpeters’s posterous

Thanks for reading,
Josh “Shua” Peters

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